Official Meta Cloud API WhatsApp Bot
Official Meta Cloud API WhatsApp Bot with AI
We connect your business number to the official Meta Cloud API and build the bot on top: AI answers grounded in your own information, approved message templates, live-agent handoff and integration with your CRM or ERP. The code belongs to your company.
Illustrative demo
An example of what we can build
Illustrative demo with sample data: it is not a ready-made product. We build each system to fit your operation, and the modules, rules and integrations are defined in the discovery phase.
Automatizá procesos reales sin riesgo de que te bloqueen la línea
Los bots no oficiales (código QR / WhatsApp Web) incumplen los términos de WhatsApp y el número puede quedar bloqueado. Con la API oficial de Meta tu empresa opera dentro de sus políticas, puede solicitar la verificación de la cuenta y conectar el chat con sus bases de datos o su ERP.
El cliente no tiene que escribir: toca un botón y avanza en el circuito de compra o pago.
Cada pedido o turno impacta en tiempo real en SAP, Tango, Odoo o Google Calendar.
Conectado a la Cloud API que aloja Meta, con plantillas aprobadas y opt-in de tus clientes.
Benefits
Why Deepyze for your Official Meta Cloud API WhatsApp Bot?
We work with industry best practices to guarantee real results.
Official Meta API
We build on the official WhatsApp Cloud API, within Meta's policies, with the account in your company's name. No unofficial WhatsApp Web / QR connectors.
Next-gen conversational AI (GPT / Claude)
OpenAI or Anthropic models limited to your documentation, products and policies. When a question falls outside that scope, the bot hands off instead of guessing.
Approved HSM templates for outbound alerts
Automated outbound delivery for reminders, authentication tokens, and promotional alerts complying with Meta categorization (Utility, Authentication, and Marketing).
Smart human agent handoff
When queries require human judgment or negotiation, the bot transfers the active conversation directly into your helpdesk or CRM (Chatwoot, Zendesk, HubSpot) with full context.
Conversation log and metrics
Conversation history, most frequent questions and handoff rate, so the bot can be tuned with real usage data.
Native CRM, ERP, and database integration
Bi-directional API connectivity to check order statuses, account balances, customer identities, and log new leads in real time into your backend systems.
Process
How we build your Official Meta Cloud API WhatsApp Bot
A clear and transparent method so you always know which stage your project is at.
- 1
Meta Business Manager onboarding
We verify your company profile in Meta Business Manager, register your official phone number, and provision permanent Cloud API tokens.
- 2
Webhook architecture & AI engine
We build the high-throughput webhook service, wire up LLMs (OpenAI/Anthropic), and enforce strict safety guardrails and company knowledge retrieval.
- 3
HSM template approval & flow design
We create and submit transactional HSM templates for Meta approval, and program human agent handoff rules.
- 4
Testing & rollout
We test with real conversations from your team, go live and tune the answers based on the first weeks of use.
Pricing
How much does it cost?
It depends on the scope: we define it together in a free discovery meeting and send you a fixed-price proposal.
FAQ
Frequently asked questions about Official Meta Cloud API WhatsApp Bot
Why use Meta Cloud API over web QR-based emulators?
Bots that connect through WhatsApp Web by scanning a QR code are unofficial: they break WhatsApp's terms and the number can be blocked. The Cloud API is the route Meta offers businesses, and it supports interactive buttons, lists and flows.
How much does an official WhatsApp bot cost?
It depends on the scope: we define it together in a free discovery meeting and send you a fixed-price proposal.
How do HSM templates work and what are Meta's fees?
Templates are pre-approved messages used when your business starts a conversation. We draft them and submit them for Meta approval. Meta charges template messages according to its current price list by country and category (marketing, utility, authentication); replying within the 24-hour customer service window has no Meta fee.
What happens if the AI cannot answer a question?
We configure it to answer only from authorized information; when a question falls outside that scope, the bot tells the user and routes the chat to a person on your team with a summary.
Can we keep our current business phone number?
Yes. Any landline or mobile number capable of receiving an SMS or voice verification code can be registered. We also assist in migrating numbers from the standard WhatsApp Business app to the Cloud API.
Can multiple human agents manage conversations simultaneously?
Yes. With the API you do not depend on a phone: we connect the number to a custom panel or tools like Chatwoot or Zendesk so several people can reply in parallel.
Products we built
Our own software, running in production
- Fixed price
- We quote with closed scope and price. You know what it costs from day one, no surprises.
- The code is 100% yours
- When we finish, the repository, the infrastructure and the documentation are entirely in your name.
- Same time zone
- We work South American business hours. Meetings and answers with no time-zone delays.
- Proposal in 24-48 h
- After the first meeting you get a detailed written proposal, with no commitment and no fine print.
Damián Oliva
Founder of Deepyze
You work directly with the person who builds. Years building digital products in LATAM, Google Cloud Machine Learning certified.
Meet the founderReady to start your Official Meta Cloud API WhatsApp Bot project?
Tell us your idea and we'll prepare a no-commitment proposal in 24 hours.